Type
Learning Path
Tags
PocketAdvantage
Verification
Verified
Welcome to TEW PocketAdvantage Training
Below are the courses related to PocketAdvantage Training. If a Course has been Verified it means that it is complete and up to date with the latest training material. Please check back regularly as more courses and modules are added. THESE COURSES ARE REQUIRED TRAINING MATERIAL BEFORE YOU GAIN ACCESS TO POCKETADVANTAGE.
Important Information
Please Read this Important Information before starting your training. This Information is critical to Business Operations and the use of PocketAdvantage and understanding how it integrates into our internal systems for processing sales orders. YOU WILL BE TESTED ON THIS INFORMATION AT THE END OF YOUR TRAINING.
DATA UPDATE SCHEDULE
We process (4) rounds of files for all (3) companies (25, 26 and 30). We start around 6:15 AM, 12:15 PM, 3:15 PM and 6:15 PM for Company 25, and the others follow by 5 minutes afterwards. These files include data for things like:
- Items
- Pricing
- Inventory
- Bill & Holds
- Allocations
- Item Registration Changes
- Customers
- COD Statuses
- NYSLA License Statuses
Company | First Round | Second Round | Third Round | Fourth Round |
25 (NY Market) | 6:15 AM | 12:15 PM | 3:15 PM | 6:15 PM |
26 (National Market) | 6:20 AM | 12:20 PM | 3:20 PM | 6:20 PM |
30 (NJ Market) | 6:25 AM | 12:25 PM | 3:25 PM | 6:25 PM |
IF YOU SUBMIT AN ORDER AND DO NOT RECEIVE EITHER A PRECONF OR A CONFIRMATION MESSAGE IN POCKETADVANTAGE+ AFTER MORE THAN 20 MINUTES IF SENDING BEFORE 1PM OR 30 MINUTES IF SENDING AFTER 1PM THEN YOU NEED TO REACH OUT TO THE ORDERS TEAM FIRST AT orders@tedwardwines.com. THEY WILL SUBMIT A TICKET TO THE DEV TEAM IF THERE IS AN ISSUE AND ADVISE YOU TO SUBMIT A TICKET THROUGH POCKETADVANTAGE.
If Order Submitted BEFORE 1 PM EST | 20 Minutes |
If Order Submitted AFTER 1 PM EST | 30 Minutes |
Experiencing Issue with PocketAdvantage?
If you are experiencing any issues with PocketAdvantage or PocketAdvantage+ please follow the instructions for the corresponding issue.
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Issues with Orders
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Issues with Items
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Issues with Missing/Wrong Data
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All Other Issues
READY TO START? CLICK THE LINK BELOWClick Here To Start →
Click Here To Start → 
1. Introduction to PocketAdvantage & PocketAdvantage+
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