Sales Rep will submit request for new customer set up to Credit department, including the following (credit may request more information) legal name, dba, LID number (aka SLA License No.), and store number.

TEW policy is to allow up to 24 hours for creation of a customer card.

Credit/Compliance will search the customer license type using the LID number provided.

Credit will alert Sales Rep when customer card is ready or if there are any issues.

Any changes in store number should be emailed to credit and order board. If it is a permanent change the customer will need to request an update on the loop to avoid confusion.

Keep this process consistent by adding the LID (aka SLA License No.)  to the address field dependent on the PLCB order type. Examples for both Store and Direct are provided below.

SLA/LID can be found in Customer Card > State Liquor Authority Licenses Section > License No. Column

For PLCB Store

Code = 4 Digit Store Number

For Direct

Code =  6 Digit LID