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Owner
U
UntitledU
UntitledVerification
Department
Operations
Type
Standard Procedure
Use Cases
Credit
SOP Overview
Document Worksheet is run to notify customers via email who have a balance and are about to be on COD Status
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Documentation and Resources
Add/Upload Documentation and resources related to this SOP
2023 SLA Calendar.pdf329.1KB
Include Step-by-Step Instructions below
Step-By-Step Instructions
⚠️ Filters Must Match
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Document Worksheet
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Posted Sales Invoice
Verify 6 Total Fields for Filter
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Payment Terms Code | <>COD |
State | NY
NJ
OS |
Closed | No |
Remaining Amount | >0 |
Add to ACH | No |
Due Date | Enter Date |
NEW YORK COD
Go to ‘Document Worksheet’
Template Name: ‘COD’
Batch Name: ‘COD’
Click on ‘Suggest Lines’ and change date field to corresponding ‘Posting Date’ that is due
Filter
Payment Terms Code | <>COD |
State | NY |
Closed | No |
Remaining Amount | >0 |
Add to ACH | No |
Due Date | Enter Date |
NEW JERSEY COD
Go to ‘Document Worksheet’
Template Name: ‘COD’
Batch Name: ‘COD’
Go to suggest lines and change date field to corresponding ‘Posting Date’ that is due
Filter
Payment Terms Code | <>COD |
State | NJ |
Closed | No |
Remaining Amount | >0 |
Add to ACH | No |
Due Date | Enter Date |
SEND DOCUMENTS
A customer list will populate but before sending the emails out hit the arrow in the upper right to save the list so credit will know who to contact for past dues next day before placing on COD.
Hit the 3 dots next to any customer to select more. Then on source table name click the circle as every customer has to be checked off to receive the notices. Then click ‘Send Documents’.
Troubleshooting
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