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Owner
U
UntitledVerification
Verified
Department
Purchasing
Type
Use Cases
OrdersPurchasingPortfolio Managers
SOP Overview
When a supplier wants to directly ship to a customer, they must follow the instructions below
‣
Direct Drop Shipment: Supplier provides product directly to the Customer
Delinquent Customers: Customers on COD with the state or past due balances with T Edward Wines
Table of Contents
Documentation and Resources
Add/Upload Documentation and resources related to this SOP
Include Step-by-Step Instructions below
Step-By-Step Instructions
- Supplier would like to make a sale directly with the Customer
- Supplier must inform the TEW Purchasing, Orders and Credit Teams directly if they expect TEW to pay for the product.
- Supplier must notify us before the shipment is dropped
- Credit team must check first to confirm if the customer is able to receive product with credit terms.
- NO DROP SHIPMENTS FOR DELINQUENT CUSTOMERS
- Once credit confirms the customer has good credit → purchasing can write the PO and Orders can write the sales order using Office location code.
- Supplier must provide the customer with the sales invoice and have a copy to be signed as proof of delivery to return to T Edward Wines
- We must receive proof of delivery
