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Owner
U
UntitledVerification
Verified
Department
Tech
Type
Common Troubleshooting
Use Cases
Company Wide
SOP Overview
Please follow the instructions below and make sure you are using the Google Chrome or Microsoft Edge web browsers for the best compatibility with the website.
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Table of Contents
Documentation and Resources
Add/Upload Documentation and resources related to this SOP
Include Step-by-Step Instructions below
Step-By-Step Instructions
Clear Cache in Microsoft Edge:
- Open Microsoft Edge and select the menu icon (three dots) in the upper-right corner of the browser window.
- Click on "Settings" at the bottom of the menu.
- Scroll down and click on "Privacy, search, and services" in the left-hand menu.
- Under "Clear browsing data", click on "Choose what to clear".
- Select "All time" from the drop-down menu.
- Check the boxes for "Cached images and files" and "Cookies and other site data".
- Click on the "Clear now" button.
- Once it finishes clearing, please close Edge, reopen the browser, and go back to the page you were trying to access.
If you're still having issues, please message the Tech Team by starting a new chat in ‣ and typing Tech Team to add the members of the tech team and someone will assist you.
